Everything Phorlan does for your shop

Every tool is built for the daily life of a repair shop: what happens at the counter, in the pit and at the register. No filler features.

Check-in and work orders

Taking the car in is what creates the order. From a tablet or phone, in three steps.

  • Condition photos: front, back, sides and interior
  • Mileage, fuel level, insurance and belongings
  • Customer signature on screen and a PDF check-in sheet with your logo
  • The order groups jobs by package and carries the final check
  • Plate and VIN are saved on the car’s profile; the VIN is read from a photo

AI estimates

Type or dictate what the job needs and Phorlan turns it into an estimate with your catalog prices.

  • Sections and packages, quantities and unit price
  • Validity, warranty, deposit and payment methods inherited from your settings
  • Two PDF templates: classic and modern
  • Sent on WhatsApp with a link; you know when the customer opened it
  • Once approved, jobs move to the order in one click

Customer portal and WhatsApp updates

The customer sees their car with no account or password, from the link they get on WhatsApp.

  • Progress in percent, due date and photos of each job
  • Automatic updates at check-in, when ready and at delivery
  • Appointment reminder on the last business day before
  • Follow-up with whoever asked for a quote and never booked
  • Never shows prices or internal diagnostics

Mechanics on their phone

A simple screen for the pit: their orders, what is left and the camera.

  • List of cars in progress, sorted by delivery urgency
  • Tick off each finished job with name and time
  • Photos and videos with a voice-dictated description
  • Parts in free text: “four Bosch spark plugs and four liters of 5W30”
  • Works offline: saves on the phone and uploads later

Scheduling and capacity

Appointments that respect the bays and hours of each location.

  • Week and list views
  • Capacity per bay: no overbooking
  • Automatic reminder; if the appointment moves, it goes out again
  • A WhatsApp assistant can offer real slots and book

To do

One list of what needs attention today, in order of urgency.

  • Follow-ups and appointments to confirm
  • Parts to order and orders without parts
  • New evidence nobody has reviewed
  • Pending payments
  • Each line takes you to the exact place where it is resolved

Customers, cars and files

Who they are, which cars they have and what is happening with each one.

  • People and companies, with duplicate detection by phone
  • Customers and leads, told apart automatically by whether there was a service
  • Car file: services, photos, scanner reports and mileage
  • Import your base from Excel; the AI maps the columns

Catalog, purchases and margin

Your prices in one place and the real cost of every job.

  • Services and parts with prices per location
  • Import from Excel or a photo of your list
  • Purchases per order and shop expenses, with suppliers
  • Gross margin per opportunity, visible to the owner only
  • The catalog tells you what you quote most and what has no price

Receivables and payments

How much you are owed, by whom and since when, with the one action that matters: record the payment.

  • Aging: 0–7, 8–30, 31–60 and over 60 days
  • Delivered and unpaid, separate from what is still in the shop
  • Partial payments and settlement in one tap
  • Card payment link: the payment is recorded automatically

Dashboard

How the shop is doing, in numbers that make sense.

  • Sales, costs, margin, average ticket and receivables
  • By period, compared with the previous one
  • By location and by currency
  • Brands and suppliers that weigh the most
  • Leads captured by the assistant after hours

Team, roles and locations

Everyone sees their own, at the location they belong to.

  • Owner, admin, advisor, front desk and mechanic
  • Mechanics never see prices or margin; front desk never sees amounts
  • Multiple locations with their own prices, schedule and team
  • Audit log of who changed what and when

Integrations

Phorlan notifies; your tools decide what to say.

  • Signed webhooks for every moment of the order
  • API to register customers, quote and book from a bot
  • Works with respond.io, n8n, Make or your own bot
  • Keys with read or write permissions

Languages, currencies and security

Ready for the shop here and the one over there.

  • Spanish, English, Portuguese, French, German and Arabic
  • Date and currency formats by country
  • Each shop sees only its own information
  • Daily backups of database and files

Start today with the next car that comes in.

Create your account, check in a car with photos and a signature, and send the first WhatsApp update. It is up and running in an afternoon.

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